WSBI members endeavour to provide an account for everyone

[16 05 2012]

At the conclusion of the 23rd WSBI Congress in Marrakech, the 113 WSBI members implemented a shared vision to advance financial access. This entails offering quality products and services to integrate a maximum number of households in the formal banking system. WSBI members will strive to offer a basic, entry-level product at a fair price to unbanked and low-income groups, and fair, affordable, convenient and cost-effective services.
Innovation will be key to succeed. WSBI members will review their product offer to ensure that it includes a simple, user-friendly product focused on the specific needs of the most vulnerable customers. They will develop alternative customer points of contact to facilitate banking service accessibility and convenience, especially for unserved and remote groups, through banking beyond branches solutions and innovative partnership models. They will participate in financial education initiatives that are clearly distinct from product marketing or promotion, both to provide basic knowledge about money and to empower customers. And they will explore technological solutions to expand access to finance.
In his closing address, WSBI Managing Director Chris De Noose called upon stakeholders, policy-makers and regulators to support its global financial inclusion vision by designing comprehensive strategies to achieve inclusive financial sectors at the national and regional levels, as part of a long-term plan for poverty alleviation and social cohesion.

The WSBI vision on financial inclusion is enshrined in the Marrakech declaration, that can be downloaded on

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WSBI (World Savings Banks Institute) is an international banking association that represents savings and retail banks and associations thereof in 89 countries of the world (Asia-Pacific, the Americas, Africa and Europe). At the start of 2009, assets of member banks amounted to almost €9,000 billion, non-bank loans to €4,300 billion and non-bank deposits to 4,600 billion. Together, the member banks conducted operations through more than 160,000 outlets. Please visit for more information.

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