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Special Edition News & Views - WSBI Congress

Thursday, 10 May 2012


Opening Session



  • José Antonio Olavarrieta, Outgoing WSBI President (pdf) 
  • Anass Alami, Managing Director, Caisse de Dépôt et de Gestion (CDG) (Morocco) (pdf) 
  • Amine Benjelloun Touimi, Managing Director, Poste Maroc (Morocco)
  • Nizar Baraka, Minister of Economy and Finance (Morocco)
  • Joaquin Almunia, European Commissioner (pdf) 

The retail bank: rock solid and right around the corner

Retail banking is probably the simplest form of banking. All you need to do is convince savers to deposit money in your bank and lend it to borrowers at a higher rate. As long as the savers trust the bank, the borrowers pay their loans back, and the bank doesn’t try to shoot for the moon, the system can work forever. Or can it? Recent events have shown that sometimes savers panic and rush for the exits, gutting a bank’s liquidity and taking it down; borrowers can go on shopping sprees and become unable to pay their loans back, wreaking major havoc; and banks sometimes do indeed aim for unrealistic profits. To avoid all this from happening (again), regulators have dreamt up a regulatory package that will be hard for banks to swallow, even for institutions with the human and financial resources to cope with a regulatory burden. Will a banking sector that has contributed for decades to a safer and more diversified financial sector be brought down by the combination of financial crises and the regulatory responses to them?



  • José Antonio Olavarrieta, Outgoing WSBI President


  • Abdellatif Jouahri, Governor of Bank Al Maghrib (Central Bank of Morocco)
  • Anass  Houir Alami, Managing Director, Caisse de Dépôt et de Gestion (CDG) (Morocco)
  • Amine Benjelloun Touimi, Managing Director, Al Barid Bank/Poste Maroc (Morocco)
  • Giovanni Manghetti, Chairman, Cassa di Risparmio di Volterra Spa (Italy)
  • José-Maria Mendéz, Director General, Spanish Savings Banks Association (CECA)
  • Helmut Schleweis, Chairman of the Board, Sparkasse Heidelberg (Germany)


  • Kjell A. Nordström, Economist and Writer
14.30 - 16.00

The best of both worlds: customer protection and profitability

In the post-financial crisis world, protecting savers, investors and borrowers is paramount, but can regulation really achieve it? Can it do so without hindering the banking business? What regulation exists, is it efficient, and can banks comply with it and prosper? Where is the thin line between providing information and conducting a sales pitch? How can we adapt the product to each client’s specific situation, needs, risks and aspirations? And what’s the emergency number to dial when accidents happen?


  • Joseph Delhaye, Senior Vice-President BCEE (Luxembourg)


  • Abderrahim Bouazza, Director of Banking Supervision, Bank Al Maghrib (Central Bank of Morocco)
  • Adam Farkas, Executive Director, European Banking Authority
  • Karl-Peter Schackmann-Fallis, Executive Member of the Board, German Savings Banks Association (DSGV)
  • Antonique Koning, CGAP (Consultative Group to Assist the Poor)
  • Stephen Mukweli, Managing Director, Postbank Uganda

Diaspora banking: tapping into a global economic force

They may be minorities in their adopted countries, but diasporas are a global economic force. They must be considered more than “migrants”. They must be served. How? By treating them as a unique client segment. It’s not just about remittances but about leveraging them; it’s about diaspora bonds, development back home and quality of life in the adopted home. Let’s get creative and zero in on the unique banking needs and potential of diasporas.

Securitisation of remittances as guarantee for diaspora bond investments

  • Armando Rosales, President, Fedecrédito (El Salvador)

Breaking the migratory cycle of the remittances-based credit recipients in the home country

  • Fernando Peña, Executive President, Banrural (Guatemala)

Leveraging remittances for development


  • Robert Meins, Remittances Specialist, IFAD (International Fund for Agricultural Development)


  • Driss El Yazami, Chairman of the Council of the Moroccan Community Abroad
  • M’hamed El Moussaoui, Board Member, Al Barid Bank (Morocco)
  • Amwed Jethu, CEO, SovXCapital
  • Leon Isaacs, Managing Director, International Association of Money Transfer Networks; CEO, Developing Markets Associates Limited (UK)

Fuel for the real economy: access to finance for SMEs

Small and medium-sized enterprises (SMEs) are a key source of economic growth, dynamism and diversity. Providing them sufficient financial support is a challenge for both governments and financial service providers. What is the current status of access to finance for SMEs on different continents? What are the impediments? What policy initiatives have been taken at the global, national, and regional levels, and what can banks do to bridge the access gap?


  • Richard Werner, Professor, Southampton School of Management (UK)


  • Gert Wehinger, Senior Economist, OECD


  • Latifa Echihabi, Managing Director, ANPME (Morocco)
  • Ali Bensouda, CEO, Caisse Marocaine des Marchés (Morocco)
  • El Hadi Chaibainou, Managing Director, Groupement Professionnel des Banques du Maroc (Morocco)
  • Richard Werner, Professor, Southampton School of Management (UK)
  • Andrew McCartney, Senior SME Banking Specialist, International Finance Corporation
  • Filipe Teixeira, Strategic Marketing Director, Caixa Geral de Depósitos (Portugal)
  • Rym Ayadi, Senior Research Fellow, Centre for European Policy Studies
16.30 - 18.00


Keeping pace with the customer in the digital age
At last, the customer is in the driver’s seat: he uses technology for his own purposes and determines the level of trust and security he requires. Think of the millions of transactions carried out every day between perfect strangers on auction and social networking sites, and of the amazing innovations in payments these have spurred. But where are the banks? Most of the recent innovations came from outside the financial sector. Time thus to peer over the hedge and see how our neighbouring sectors are keeping up with a mobile, digital customer who increasingly applies to retail bankers the same expectations he has for providers of consumer appliances, apparel, travel or almost any other product.


  • Kjell A. Nordström, Economist and Writer


  • Fouad Zaidi, Business Development Director, Poste Maroc (Morocco)
  • Charles Martinson, General Manager, HFC Bank Ghana
  • Kjell A. Nordström, Economist and Writer
  • Augustin Marquez, Deputy General Manager, CECA
  • Nyambura Koigi, Managing Director, Kenya Post Office Savings Bank
  • Dominique Pinoche, FIDEM Consulting (France)

Friday, 11 May 2012

8.30 -10.00

Value at the bottom of the pyramid: making small balance accounts work

What are the challenges a financial institution faces when implementing a genuine pro-poor customer policy? How can it make small average-balance savings accounts attractive to low-income customers yet still make a profit? Lessons from the WSBI Doubling Savings Accounts programme funded by the Bill & Melinda Gates Foundation suggest these accounts can work for both the customer and the bank.


  • Robert Stone, Financial and Private Sector Development Leader, Oxford Policy Management (OPM) (UK)


  • Redouane Najm-Essine, Chairmon of the Board, Al Barid Bank (Morocco)
  • Tariq Sijillmassi - FNAM (Morrocco)
  • Sabasaba Moshingi, CEO, Tanzania Postal Bank
  • Stephen Peachey, Consultant, OPM (UK)
  • Ian Radcliffe, Director, Training & Consultancy, WSBI
  • Saut Pardede, Financial, Treasury, Logistic & Network Director, Bank BTN (Indonesia)
  • Tamara Cook, Programme Manager, Bill & Melinda Gates Foundation (US)
  • Óscar González, Planning and Management Control Officer, BancoEstado (Chile)

Bridging the middle sea: the Union for the Mediterranean

The first merchant ships crossed it thousands of years ago. While still a geographical divide, today the Mediterranean is much more easily crossed, literally and virtually. It can serve as a unifying regional and commercial link for the countries that surround it, bringing people together to do business. What can banks do to contribute to and benefit from business cooperation across the Mediterranean?


  • Fathallah Sijilmassi, Secretary General, Union for the Mediterranean


  • Rym Ayadi, Senior Research Fellow, Centre for European Policy Studies


  • Fathallah Sijilmassi, Secretary General, Union for the Mediterranean
  • Ahmed Rahhou, Président Directeur Général CIH (Morocco)
  • Joan Rosas, Head of International Financial Institutions, CaixaBank (“La Caixa) (Spain)
  • Guido Prud’homme, Head, FEMIP, European Investment Bank
  • Gerhard Stahl, Secretary General, EU Committee of the Regions
  • Driss Fares, Secretary General, Union des Banques Maghrébines (UBM) (Morocco)
  • Omar Moro, Vice-President, Association of Mediterranean Chambers of Commerce and Industry (Morocco)

Retail banking versus casino banking

One feeds the economy; the other feeds off it. One adds value; the other gambles it away. But is it really that simple? Back in the 14th century, the bank was invented as the intermediary between savers and borrowers. Has it strayed from its role as middle man? Does it really deliver added value to the real economy? Precisely, what value does retail and casino banking add or detract from it? A debate between member bank economists.


  • Chris De Noose, Managing Director, WSBI-ESBG


  • Hamid Tawfiki, CEO, CDG Capital (Morocco)
  • Jordi Gual, Chief Economist, La Caixa (Spain)
  • Alain David, Deputy CFO, BPCE (France)
  • Rainer Münz, Head of Research and Development, Erste Group Bank (Austria)
  • Horst Gischer, Professor, Magdeburg University (Germany)
  • Tariyo Yongyuth, First Senior Executive President, Government Savings Bank (Thailand)
  • Adam Farkas, Executive Director, European Banking Authority
  • Fernando Vega, Social Investment Manager, Banca Cívica (Spain)


Making money and making a difference: banks and their foundations 
How can savings and retail banks uphold their commitment to supporting the social, economic and financial cohesion of the communities where they operate? In the current post-crisis context, it’s time to reassess the stakeholder model of savings and retail banks, and the objective of balancing financial sustainability and social commitment. Should banks continue to branch out into corporate social responsibility, or, in an era of failing banks, should they serve their communities simply by being the best banks they can be?


  • Jaime Lanaspa, General Manager, La Caixa Foundation (Spain) (pdf) 


  • Paul Dembinski, Secretary General, Observatoire de la Finance (Switzerland)


  • M’Hammed Grine, Deputy Chairman, Fondation CDG (Morocco)
  • Morad Abid, Managing Director, Agence de Partenariat pour le Progrès (APP) (Morocco)
  • Redouane Najm-Eddine, Chairman of the Board, Al Barid Bank (Morocco)
  • Antonio Miglio, Chairman, Fondazione Cassa di Risparmio di Fossano, Deputy Chairman, ACRI (Italy)
  • Gerhard Stahl, Secretary General, EU Committee of the Regions
  • Franz-Karl Prüller, Programme Director Erste Stiftung (Austria)
  • Yves Hubert, Chairman of the Steering and Supervisory Board, Caisse d’Epargne de Picardie (France) 



  • Richard Werner, Professor, Southampton School of Management (UK)
  • Leora Klapper, Lead Economist, Development Research Group, World Bank (pdf) 


  • Chris De Noose, Managing Director, WSBI-ESBG (pdf) 

Endorsments of the Marrakech Declaration 

English  -French -GermanSpanish  version


  • Said Laftit, Al Barid Bank (Morocco) (pdf) 


  • Heinrich Haasis, WSBI President

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co-organised with
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